Human-Centered Design Approaches to ICT for Social Accountability
Last month I traveled to Dhaka, Bangladesh, for a project exploring the use of the mobile phones to amplify citizen feedback on the delivery of public services. There’s an old mantra in the ICT4D community: technology is only a fraction…
Hacking for Good: The Sanitation Hackathon
I recently began consulting to the World Bank on an exciting open development project that is tapping innovation for the sanitation sector. The Sanitation Hackathon is a 21st century approach to sourcing entrepreneurial, citizen-centered and technology-enabled solutions to the sanitation…