Human-Centered Design Approaches to ICT for Social Accountability
Last month I traveled to Dhaka, Bangladesh, for a project exploring the use of the mobile phones to amplify citizen feedback on the delivery of public services. There’s an old mantra in the ICT4D community: technology is only a fraction…
Can You Hear Me Now? Strengthening Citizen Voices through Technology
I have the pleasure and honor of joining the board of Technology Salon, which many in the ICT4D community know as a regular in-person convening of professionals interested in the use of technology and to strengthen global development. The Salons,…